Are social media apps ‘dangerous products’? 2 scholars explain how the companies rely on young users but fail to protect them

Photo by Kelly Sikkema on Unsplash

The Conversation
“You have blood on your hands.”

“I’m sorry for everything you have all been through.”

These quotes, the first from Sen. Lindsey Graham, R-S.C., speaking to Meta CEO Mark Zuckerberg, and the second from Zuckerberg to families of victims of online child abuse in the audience, are highlights from an extraordinary day of testimony before the Senate Judiciary Committee about protecting children online.

But perhaps the most telling quote from the Jan. 31, 2024, hearing came not from the CEOs of Meta, TikTok, X, Discord or Snap but from Sen. Graham in his opening statement: Social media platforms “as they are currently designed and operate are dangerous products.”

We are university researchers who study how social media organizes news, information and communities. Whether or not social media apps meet the legal definition of “unreasonably dangerous products,” the social media companies’ business models do rely on having millions of young users. At the same time, we believe that the companies have not invested sufficient resources to effectively protect those users. MORE